the bike or mechanic?

Crashed my Rover on the maiden ride. Essentially got tossed over the front while braking on a downhill slope. It's unclear to me why I got tossed, but after getting it repaired and having taken a few rides I'm not confident in my dealer's and mechanics. The steering seems stiff and seems to jerk when steering it. Then the chain guard seems to have gotten split and the DeVincie gear hub is slipping to the point where I can't ride it. The right brake seems a little noisier then the left and seems to grab less that the left- or maybe it's the other way around. I'm starting to think the bike was not properly adjusted and that is what caused the accident.

I've written to the company, but they chosen not to reply. Any comments?

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