Important Safety Recalls

U.S. Consumer Product Safety Commission – Fast Track Recall

Recall Date: December 18, 2018
Recall Number: 19-052
TerraTrike Recalls Adult Tricycles Due to Crash and Injury Hazards


Recall Summary

Name of Product: TerraTrike Rambler E.V.O adult tricycles

Hazard: The torque sensor in the wheel can activate unexpectedly and cause the trike to power forward, posing crash and injury hazards.

Remedy: Repair
Consumers should immediately stop using the recalled trikes and return them to the place of purchase for a free speed sensor installation and a software upgrade.

Consumer Contact:
TerraTrike at 800-945-9110 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.terratrike.com and click on “Important Recall” for more information.

Recall Details

Units: About 450

Description:
This recall involves yellow TerraTrike Rambler Electrical Vehicle Option ( E.V.O.) recumbent pedal-powered trikes with an electric assist wheel. The trikes have two wheels in the front and one wheel in the back with a large black hub motor. “Terra Trike” is printed on the front of the back rest area. The model name “Rambler E.V.O.” is located on the front outrigger tube that connects to the front left wheel. The serial numbers included in this recall are listed on the firm’s website at www.terratrike.com and are located under the main tube on a barcoded sticker near the rear wheel. The serial numbers are also stamped into the head (vertical) tube of the outrigger.

Model Serial Number Part Number
Rambler E.V.O. FE7F0001-FE7F0100 TT800280
Rambler E.V.O. FE7H0501-FE7H0600 TT800280
Rambler E.V.O. FE7K0201-FE7K0300 TT800280
Rambler E.V.O. FE7K0301-FE7K0400 TT800280

Incidents/Injuries:
The firm has received five reports of the torque sensor activating while not pedaling. No injuries have been reported.
Sold At: Authorized TerraTrike dealers, independent bicycle dealers and recumbent bicycle specialty stores nationwide and online at www.TerraTrike.com from August 2017 through October 1, 2018 for about $3,500.

Importer:
WizWheelz Inc., dba TerraTrike, of Grand Rapids, Mich.

Manufacturer:
Forever Machine Industrial Co. Ltd., of Taiwan (frame) and Falco eMotors Pvt Ltd., of Pune, Maharashtra India (torque sensor)
Manufactured in: Taiwan (frame) and India (torque sensor)

Last updated 12-18-2018

Where to find serial numbers

This recall was conducted voluntarily by the company under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

About U.S. CPSC:
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC’s work to ensure the safety of consumer products – such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

For more lifesaving information, follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC or sign up to receive our e-mail alerts. To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC’s Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired.

CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.

U.S. Consumer Product Safety Commission – Fast Track Recall

Recall Date: SEPTEMBER 27, 2018
Recall Number: 18-236
TerraTrike Recalls Adult Tricycles Due to Crash Hazard

Recall Summary

Name of Product: Adult tricycles (trikes)

Hazard: The right hand wheel hubmount can bend or break, allowing the user to lose control of the trike, which can result in serious injury or death.

Remedy: Repair

Consumers should immediately stop using these recalled trikes and return them to the place of purchase for a free repair.

Consumer Contact:
TerraTrike at 800-945-9110 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.terratrike.com and click on “Important Recall” for more information.

Recall Details

Units: 600

Description:
The recalled products are TerraTrike adult, pedal powered, orange, green or yellow tricycles. They have two wheels in the front and one wheel in the back and black canvas seat. Recalled models include: TerraTrike Rambler x16 (orange), Rambler All Terrain (green) and Rambler E.V.O. (yellow). The trikes, depending upon model, come with either three 20-inch wheels or three 24-inch wheels. The model names are located on the outrigger tubes that come out of the main tube and connect to the front wheels. The serial numbers included in this recall are listed on the firm’s website at www.terrartrike.com and are located under the main tube on a barcoded sticker near the rear wheel. The serial numbers are also stamped into the head (vertical) tube of the outrigger.

Incidents/Injuries:
The firm has received seven reports of the hub mounts bending or breaking. No accidents or injuries have been reported.
Sold at: Authorized TerraTrike dealers, independent bicycle dealers and recumbent bicycle specialty stores nationwide and online at www.TerraTrike.com from May 2018 through August 2018 for between $2,000 and $3,500.

Importer: WizWheelz Inc., dba TerraTrike, of Grand Rapids, Mich.

Distributor: TerraTrike, of Grand Rapids, Mich.

Manufacturer: Forever Machine Industrial Co., Ltd., of Taichung, Taiwan

Manufactured in: Taiwan

Photos:


TerraTrike Rambler x16


TerraTrike Rambler All Terrain


TerraTrike Rambler E.V.O.

This recall was conducted voluntarily by the company under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

About U.S. CPSC:
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC’s work to ensure the safety of consumer products – such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

For more lifesaving information, follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC or sign up to receive our e-mail alerts. To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC’s Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired.

CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.

Serial numbers affected and progress of repairs

Red = Recall Repair Completed
No further action required
Rambler x16

Rambler All Terrain

Rambler EVO

FE7J0608

FE7K0001

FE7K0103

FE7H0501

FE7H0551

FE7H0599

FE7K0251

FE7J0649

FE7K0007

FE7K0107

FE7H0502

FE7H0552

FE7K0201

FE7K0252

FE7J0653

FE7K0009

FE7K0109

FE7H0503

FE7H0553

FE7K0202

FE7K0253

FE7J0674

FE7K0010

FE7K0111

FE7H0504

FE7H0554

FE7K0203

FE7K0255

FE7J0692

FE7K0012

FE7K0112

FE7H0505

FE7H0555

FE7K0204

FE7K0256

FE7J0717

FE7K0013

FE7K0113

FE7H0506

FE7H0556

FE7K0205

FE7K0258

FE7J0724

FE7K0017

FE7K0115

FE7H0507

FE7H0557

FE7K0206

FE7K0259

FE7J0762

FE7K0019

FE7K0118

FE7H0508

FE7H0558

FE7K0207

FE7K0260

FE7J0765

FE7K0020

FE7K0120

FE7H0509

FE7H0560

FE7K0208

FE7K0261

FE7J0784

FE7K0023

FE7K0122

FE7H0511

FE7H0561

FE7K0209

FE7K0262

FE7J0796

FE7K0024

FE7K0125

FE7H0512

FE7H0562

FE7K0212

FE7K0263

FE7J0820

FE7K0033

FE7K0126

FE7H0513

FE7H0563

FE7K0213

FE7K0264

FE7J0842

FE7K0034

FE7K0128

FE7H0514

FE7H0564

FE7K0216

FE7K0265

FE7J0864

FE7K0036

FE7K0129

FE7H0515

FE7H0565

FE7K0217

FE7K0266

FE7J0929

FE7K0037

FE7K0130

FE7H0517

FE7H0567

FE7K0218

FE7K0267

FE7J0931

FE7K0040

FE7K0133

FE7H0518

FE7H0568

FE7K0219

FE7K0269

FE7J0934

FE7K0041

FE7K0136

FE7H0520

FE7H0569

FE7K0221

FE7K0270

FE7J0940

FE7K0045

FE7K0138

FE7H0521

FE7H0570

FE7K0222

FE7K0272

FE7J0968

FE7K0046

FE7K0142

FE7H0522

FE7H0571

FE7K0223

FE7K0273

FE7K0050

FE7K0143

FE7H0523

FE7H0572

FE7K0224

FE7K0274

FE7K0051

FE7K0147

FE7H0525

FE7H0573

FE7K0225

FE7K0275

FE7K0052

FE7K0150

FE7H0526

FE7H0574

FE7K0226

FE7K0276

FE7K0053

FE7K0152

FE7H0528

FE7H0576

FE7K0229

FE7K0278

FE7K0060

FE7K0153

FE7H0529

FE7H0577

FE7K0230

FE7K0279

FE7K0062

FE7K0160

FE7H0531

FE7H0578

FE7K0231

FE7K0281

FE7K0063

FE7K0162

FE7H0532

FE7H0579

FE7K0232

FE7K0282

FE7K0065

FE7K0163

FE7H0534

FE7H0580

FE7K0233

FE7K0283

FE7K0066

FE7K0164

FE7H0535

FE7H0581

FE7K0235

FE7K0285

FE7K0068

FE7K0166

FE7H0536

FE7H0582

FE7K0236

FE7K0286

FE7K0071

FE7K0167

FE7H0537

FE7H0584

FE7K0237

FE7K0287

FE7K0075

FE7K0168

FE7H0538

FE7H0585

FE7K0238

FE7K0288

FE7K0076

FE7K0170

FE7H0539

FE7H0586

FE7K0239

FE7K0289

FE7K0080

FE7K0179

FE7H0540

FE7H0587

FE7K0240

FE7K0290

FE7K0081

FE7K0180

FE7H0544

FE7H0588

FE7K0242

FE7K0291

FE7K0090

FE7K0181

FE7H0545

FE7H0590

FE7K0243

FE7K0292

FE7K0091

FE7K0183

FE7H0546

FE7H0591

FE7K0244

FE7K0293

FE7K0096

FE7K0186

FE7H0547

FE7H0593

FE7K0246

FE7K0294

FE7K0097

FE7K0189

FE7H0548

FE7H0595

FE7K0247

FE7K0295

FE7K0098

FE7K0190

FE7H0549

FE7H0596

FE7K0248

FE7K0296

FE7K0100

FE7K0194

FE7H0550

FE7H0597

FE7K0249

FE7K0298

FE7K0299

FE7K0300

Last updated 1-22-2019

Where to find serial numbers